Frequently Asked Questions
If you have any questions that are not available below please email digital@fineprintco.com and we will get back to you within 24 hours.

FINEPRINT co will always ship your framed art prints via a trusted Art Courier which can take up to fourteen (14) days depending on when the order was placed.

FINEPRINT co can arrange faster shipping from other couriers, however, this service does not offer insurance on any damages or lost products.

Unframed prints are sent via a rolled tube within five (5) days of the order being placed. These are generally sent via Australia post.

Prints associated with Getty Images Gallery (Slim Aarons) are printed in London by Getty Images. This can add an extra three (3) weeks to any estimated shipping times.

Click to read more about our shipping and returns policy here

There are a few instances where you may not be able to add items to your cart. This may occur if a variable is unavailable within a product. Example: You are wanting to purchase a Slim Aarons Canvas Print in a D size or smaller but the add to cart option is unavailable. This is because the smallest Slim Aarons Canvas print size we offer is E.

Photo Matt Paper: 230 GSM
High White Satin Photographic Paper: 260 GSM
Hahnemuhle Rag Paper: 310 GSM, White, 100% a-cellulose inkjet paper that guarantees archival standards.
Satin Canvas: 310 GSM Polyester/Cotton, Natural Bright White.

Artist Editions: Available on Satin Photographic Paper, Hahnemuhle Rag Paper or Satin Canvas.
Open Editions: Available on Photo Matt Paper or Satin Canvas.
Snapper Media: Available on Satin Photographic Paper, Hahnemuhle Rag Paper or Satin Canvas.
Slim Aarons: Available on Satin Photographic Paper or Satin Canvas.

On the bottom left of the website we have the option to view our prices in AUD, USD, and NZD using the latest conversion rates.

Note that although you can view the cost you will check out and pay in AUD. Although this is generally not a problem some banks charge a small conversion fee on their end.

FINEPRINT co will always ship your framed art prints via a trusted Art Courier which can take up to fourteen (14) days depending on when the order was placed. FINEPRINT co can arrange faster shipping from other couriers, however, this service does not offer insurance on any damages or lost products.

Click to read more about our shipping and returns policy here

FINEPRINT co is FINEPRINT co is happy to ship rolled prints internationally. Unfortunately we do not offer shipping of framed prints internationally.

FINEPRINT co will offer returns on any framed or unframed prints damaged in transit where delivery has been arranged by us using our prefered art courier. If damage has occurred a return lodgement must be placed within three (3) days of delivery. To do this simply contact us via our contact page or email: digital@fineprintco.com with the order number and images of the damaged print. FINEPRINT co does not offer returns or refunds where the client has asked for special delivery via a non-art-courier. Please choose carefully as we do not operate a refund or exchange policy for “Change of Mind" Returns.

Click to read more about our shipping and returns policy here

All of our sizes are in millimetre.