Refund Policy

If you have any questions that are not available below please email customerservice@fineprintco.com and we will get back to you within 24 hours.
Refunds

FINEPRINTCO does not offer returns or refunds where the client has asked for special delivery via a non-art-courier.

Please choose carefully as we do not operate a refund or exchange policy for “Change of Mind" Returns. 

Once your returned item is received and inspected, we will notify you of the status of your refund.
If your refund is approved, we will contact you to arrange a replacement item or method of refund payment.

Late or missing refunds

Please allow 2 to 4 days to receive your refund in your nominated bank account.
If you have not received your refund within 2 to 4 days, please contact customerservice@fineprintco.com

Sale items

If you have not received your refund within 2 to 4 days, please contact customerservice@fineprintco.com

Exchanges

We offer replacements if the item received is damaged.
Confirmation and proof of damage must be sent to customerservice@fineprintco.com within 24 hours of receipt of goods in order to receive the replacement item.