Retunrs

 

Shipping

Shipping is completely free within Australia for retail customers.

After ordering online, you will receive an email confirmation containing your order details, as well as an email directly from FINEPRINT co, to the email address you have specified on your account. We will normally confirm receipt of your order within 24 hours of ordering.

We will attempt to have your artwork sent by the associated freight provider within five (5) business days; and delivered within fourteen (14) business days (please allow longer for rural areas). An email will be sent to you about the shipping of the artwork.

Prints associated with Getty Images Gallery (Slim Aarons) can are printed in London by Getty Images. This can add an extra three (3) weeks to any estimated shipping times.

If you wish to query a delivery please contact us at digital@fineprintco.com or via the Contact Us page

Security

Protecting your personal information is a priority for FINEPRINT co. We use Secure Sockets Layer (SSL) technology to protect the security of your on-line order information. The SSL encrypts all information you input before it is sent to us. This website supports Secure Socket Layers of 128 bit and greater.

While we use SSL encryption to protect sensitive information on-line, we also do everything in our power to protect personally identifiable information off-line. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information.

What information do we collect and how do we use it? 
When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.

How does FINEPRINT co protect customer information? 
When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.

Credit Card Details
All credit card payments are processed securely through the eWay Payment Gateway. Payment by credit card is the fastest way to receive your order as there is not clearance delay. FINEPRINT co does not store any credit card information on our servers.