Purchasing And Payment

Do I Need To Set Up An Account In Order To Make A Purchase?

Fineprint Co requires a customer to make an account to purchase on our website. Creating an account will allow you to track your order and save addresses to make future checkout streamlined.

How Do I Make A Purchase?

Unless marked as “sold out”, All items are available to purchase directly through our website.To make a purchase, click on the item you would like to purchase and then click “add to cart”. You can access your cart by clicking the “checkout” button. Enter your preferred shipping information and follow the easy step you payment details ( credit cards, paypal or zipmoney ).

Are Prices Listed In Australian Dollars?

All Prices On Our Website Are In Australian Dollars (Aud) And Are Gst Inclusive. Prices Are Subject To Change.

What Payment Methods Are Accepted?

We Accept Payment Via Visa, Mastercard, Paypal And Fineprint Co Gift Cards. Please Contact Us Directly If You Would Like To Make Payment Via Direct Debit.

Is Your Payment is System Secure?

All Payments Are Processed By stripe, A Secure Online Payment Gateway That Encrypts Your Credit Card Details In A Secure Host Environment. We Don’t Collect Or Store Your Credit Card Details At Any Time. All Online Credit Card Transactions Performed On This Site Using The stripe Gateway Are Secured Payments, Performed Under 128 Bit Ssl Certificate. For More Information About stripe And Online Credit Card Payments, Please Visit.

Can I View The Artwork In Person Prior To Purchase?

Fineprint Co Is An Online business, But  we can accommodate a in person viewing prior to purchase. Please call 07 5576 8888 to arrange a viewing with one of our art consultants.

What Is Your Privacy Policy?

Please see our Privacy Policy HERE. All information collected by FinePrint Co is for the sole use of FinePrint Co and for the purpose of conducting our business.

Returns

What Is Your Return Policy?

Please choose carefully as we Do Not Operate a refund or exchange policy for “Change of Mind: Returns.

In the unexpected event that you receive the incorrect print or that your prints arrives damaged, please email us at orders@fineprintco.com to arrange a refund or replacements ( subject to availability ). Enquires regarding must be made within 7 days from delivery slip. To initiate a return or reprint or refund request ( including in the event of damage email the us with the following information before shipping the Goods back to us:

  • Your Name and Billing Address
  • Your order number and shipping address
  • Date you received your order
  • Reason for return or reprint or refund or refund request.

In the event of damage, please include the following, additional information in your return request email:

  • Photo of the damage to your artwork
  • Photo of the shipping box it arrived in
  • Brief description of the damage
  • Preference to replace or refund your order

Our customer service team will provide the information related to your return. When sending your return back to us, please print your order number on the outside of the box. Refunds will be issued after the goods have been returned to us. Refunds will only be applied to the credit card or account used for the original transaction.Please allow up to 7-10 business days for processing.

It is important to ensure that any handling does not cause damage to your work- avoid touching the print directly as oils and dirt from your hands can damage the artwork and rough treatments can scratch and harm the pigments.

 

Do You Offer Express Shipping?

Express Shipping Can Be Arranged. If You Require Urgent Delivery, Please Contact Us And We Will Do Our Best To Ensure That Your Order Arrives In Time.

Privacy Policy

We Are Committed To Providing A Premium Shopping And Browsing Experience For Our Customers And To Maintaining Customer Privacy. The National Privacy Principles, The Privacy Act 1988 (Commonwealth) And General Law Place Strict Requirements On Us To Treat Certain Information Collected As Confidential.

The Following Privacy Policy Applies To All FinePrint Co Users, And Conforms To Internet Privacy Standards. By Visiting Our Website, You Are Agreeing To The Terms Of Our Privacy Policy.

If You Have Any Questions Or Concerns Regarding This Statement, Please Contact Us At orders@fineprintco.com

Collection Of Information

In Order To Use The FinePrint Co  Website, You May Be Required To Provide Certain Information, So That We Can Provide The Best Web Experience Possible. We May Collect The Following Information From You:

  • Your Name And Contact Details, Such As Address And Phone Number;
  • The Name Of The Domain From Which You Access The Internet;
  • The Date And Time You Access Our Site;
  • The Internet Address Of The Website From Which You Linked Directly To Our Site;
  • Any Correspondence, Particularly In Regard To Sales, Support And Accounts, Including Email; And
  • Other Information You May Supply To Us

Any Information Collected By Fineprint Co Is Explicitly Provided To Us By You. Any Information Is Collected Via Correspondence From You Or Your Company. This May Be Via The Telephone, Email, Mail, Or Directly Through Our Website.

Use Of Collected Information

Any Details Collected From FinePrint Co Customers Is Required In Order To Provide You With Our Products And/Or Services, Relevant Consumer Information And Notify You Of Products And Special Offers That May Be Of Interest To You.

Correspondence Is Recorded In Order To Provide Service References, And To Assist In Our Staff Development.

Storage Of Collected Information

The Security Of Your Personal Information Is Important To Us. When You Enter Sensitive Information (Such As Credit Card Details) On Our Website, We Encrypt That Information Using Secure Socket Layer Technology (Ssl). When Credit Card Details Are Collected, We Simply Pass Them On In Order To Be Processed As Required. We Never Permanently Store Complete Credit Card Details.

We Follow Generally Accepted Industry Standards To Protect The Personal Information Submitted To Us, Both During Transmission And Once We Receive It.

If You Have Any Questions About Security On Our Website, You Can Contact Us At orders@fineprintco.com

Access To Collected Information

If Your Personally Identifiably Information Changes, Or If You No Longer Wish To Have Your Collected Information Stored, You May Correct, Update, Delete Or Deactivate It By Emailing Us At orders@fineprintco.com We Will Try To Ensure That All Information We Collect, Use Or Disclose About You In Accordance With This Privacy Policy Is Accurate, Complete And Up-to-date.

Security

We Understand The Importance Of Your Personal Information And Have Appropriate Procedures In Place To Safeguard And Secure The Information We Collect To Prevent Unauthorised Access Or Disclosure, Maintain Data Accuracy And Ensure The Appropriate Use Of Information.

Online Ordering Security

All Purchases From Our Website Are Processed Using stripe A Secure Online Payment Gateway That Encrypts Your Card Details In A Secure Host Environment. We Do Not Collect Or Store Your Credit Card Details At Any Time. All Online Credit Card Transactions Performed On This Site Using The stripe Gateway Are Secured Payments, Performed Under 128 Bit Ssl Certificate. For More Information About Eway And Online Credit Card Payments.

To Make A Purchase On Our Website, We May Also Request Certain Personally Identifiable Information From You. You May Be Required To Provide Contact Information (Such As Name, Email And Postal Address. We Use This Information For Billing Purposes And To Fulfill Your Orders. If We Have Any Issues Processing An Order, We Will Use This Information To Contact You.

Communications

FinePrint Co Uses Personally Identifiable Information For Essential Communications, Such As Emails, Accounts Information And Critical Service Details. We May Also Use This Information For Other Purposes, Including Some Promotional Emails.

If At Any Time You Wish To No Longer Receive Promotional Information From FinePrint Co, You Can Request To Be Removed From Any Mailing Lists By Emailing Us At orders@fineprintco.com Or By Clicking On The Unsubscribe Link At The Bottom Of Our Communications.

Third Parties

FinePrint Co May Disclose Information We Hold To Our Directors, Officers, Employees And Agents For Marketing Purposes. We May Also Disclose Information To Service Providers, Contractors Who Help Us Provide Services Or Trading Parties. Where Applicable Information Is Shared With These Third Parties, They Are Obliged To Observe The Confidential Nature Of Such Information And Are Prohibited From Using Any Or All Of This Information Other Than For The Purpose For Which It Was Provided. We Will Also Disclose Information When Required By Law. We Do Not Sell Or Trade Your Personal Information. FinePrint Co Does Not Share Any Information With Third Parties For Any Unknown Or Unrelated Uses.

Legal

We Reserve The Right To Disclose Your Personally Identifiable Information As Required By Law And When We Belive That Disclosure Is Necessary To Protect Our Rights And/Or Comply With A Judicial Proceeding, Court Order Or Legal Process Served On Our Website.

External Links

Links On The FinePrint Co Website To External Entities Are Not Covered Within This Policy. The Terms And Conditions Set Out In This Privacy Statement Only Cover The Domain Name Of FinePrint Co. If You Choose To Access A Third Party Website Linked To Or From Our Website, You Do So At Your Own Risk.

Changes To Privacy Policy

We Reserve The Right To Modify Our Privacy Policy At Any Time. Please Review Our Privacy Policy Frequently. If We Make Material Changes To This Policy, We Will Post The Revised Policy And The Revised Effective Date Here. Your Continued Use Of Our Website And Provision Of Any Personal Information After Any Change In Our Privacy Policy Will Constitute Your Acceptance Of Such Privacy Policy Change.

Privacy Rights

If You Believe That FinePrint Co  Has Breached Your Privacy Rights In Any Way, Or You Would Like To Discuss Any Issues About Our Privacy Policy, Please Contact Us At orders@fineprintco.com.

Recommended Framers

Prints From Fineprint Co Can Be Sold Unframed. We Recommend Framing Your Print As Soon As Possible To Protect It Against Damage. Your Print Needs To Be Professionally Handled So Please Do Not Remove It From The Tube Until You Are At The Framer. We Are Happy To Provide Specifications Of Our Suggested Framing Style And Below Are Our Recommended Professional Framers.

Gift Cards Can Be Used To Purchase Prints From The Fineprint Co Website. Gift Cards Are Valid For 6 Months From The Date Of Purchase And Are Not Subject To Any Dormancy Fee Or Other Fees For Non-use. Fineprint Co Purchases Are Deducted From The Gift Card. If An Order Exceeds The Amount Of The Gift Card, The Balance Must Be Paid With A Credit Card Or Any Other Available Payment Method. We Accept No Responsibility If A Gift Card Is Lost, Stolen, Destroyed, Or Used Without Your Permission..